Who Works Where [And Who Cares?]

This practical, hands-on book shows managers how to boost collaboration and performance even when their teams don’t work together in the same time or space. Designed for flexible, virtual, onsite, and dispersed work teams, Who Works Where  is an interactive tool that managers can start using immediately to increase their skills and establish team norms for this new age of work.

The Proof

See the stats on real teams who participated.

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Bring Who Works Where to your workplace.


These resources will help your team navigate the new world of work.

Who Works Where will make you a better manager.

Using this book, you’ll improve your leadership skills by partnering basic leadership principles like managing performance, accountability and collaboration with new ways of working that involve embracing technology and reaching across time zones.

In a nutshell:

  1. You’ll work as a team to spell out a plan for how everyone will work together.
  2. You’ll consider everyone’s work-life goals and work preferences so that they can be incorporated into how the team functions.
  3. As a manager, you’ll get clear about your own expectations and communicate those to your team.
  4. You will rethink and redefine the way your team works so that business needs are met within a structure that allows people more autonomy over when and where they work. (Don’t bug out over that autonomy bit. The keyword here is STRUCTURE.)

In the end, you’ll figure out how your team works best. Plus you’ll develop some serious chops for dispersed team management, and set yourself up for all kinds of promotion- and dream job-potential in this new world of work. You’ll have to beat the headhunters off with a stick!

Praise for Who Works Where

— National sports industry association

The Team Alignment Plan has had lasting value for our team. It serves as an effective tool to reinforce expectations, and it’s helping us orient new team members. Kyra delivered what she told us she was going to deliver!

— Award-winning consulting firm

We’re excited about expanding the Team Alignment Plan national wide after seeing the results of our pilot.

— Chicago small business

We’re working together as a team now and everyone is stepping up to the plate. I couldn’t have asked for better results.

— Biotech company

You helped us challenge our assumptions. We were standing in the way of employees being really productive.

— Karen Mathews, Director WorkLife Services, WellStar Health System

This is one of the most practical how-to books to come along for leaders challenged with managing flexible work teams. The unique focus on TEAM and TRUST provides a strong framework for successfully implementing flexible work groups. It takes the mystery out of it!

— Kate Lister, President, Global Workplace Analytics, and author of UNDRESS FOR SUCCESS.

Who Works Where may well go down as the ultimate guidebook for organizations that want to do more than just talk the talk in workplace flexibility. It’s a hands-on guide, rich with been-there-done-that tactics for maximizing the strategic value of flexible work.

— Retired Market Research Director

I would have been a better Manager if I’d had these ideas!

— Erika Chambers, Work-Life Director, University of Kentucky

This book provides a toolkit that enables leaders at any level of an organization to ensure HOW their teams work together is the most efficient and effective way to accomplish their goals. It’s a great resource for leaders who want to truly transform their workplace environment.

— Delta Emerson, SPHR, Executive Vice President and Chief of Staff, Ryan LL

In her book, Who Works Where [and Who Cares?] Kyra provides a clear roadmap with solid guidance for those who are striving to ensure success in non-traditional work environments. The only criticism I have is that Kyra didn’t write it years ago!

— Rebecca Ryan, Futurist, Next Generation Consulting, and author of LIFE FIRST, WORK SECOND and REGENERATION.

Flexwork technology has been available for over a decade. And employees who work remotely are more productive. So what’s holding us back? Managers! If you have any plans to manage people or teams in the 21st century, buy this book. Dog ear its pages. Talk with your people. Join the movement of mobile managers who are kicking ass with high performing, highly connected teams, globally, 24-7-365.


Bring Who Works Where to Your Workplace

Rethink the way your organization works. Tackle the tough issues—overwork, stress, collaboration, global/dispersed teams, manager performance—in a simple, straight-forward way. Try it, and be an organizational change hero!

Here’s what Who Works Where  will do for your team:

  • It invites everyone to work in new ways.
  • It supports all kinds of work models including flexible, virtual, dispersed, global, and remote teams as well as open, collaborative work environments.
  • It becomes a catalyst for top performance, not an obstacle to collaboration.
  • It facilitates a shift to collaborative scheduling.
  • It challenges teams to redesign work processes for greater mobility.
  • It gives the entire team responsibility for optimizing (not maximizing) workload capacity.
  • It allows teams to change at their own pace.
  • It doubles as an onboarding tool so that new team members understand your culture and expectations.

And here’s what it won’t do:

  • Who Works Where  is not about blowing up all the rules and letting employees run the show (ROWE). It’s not about making special accommodations for individuals (traditional flex). And it’s not about supporting each other’s one simple work-life need (Small Things Big Difference).
  • It’s not a one and done exercise. Your Team Alignment Plan will be a living, breathing document that you review regularly and adjust as the needs of the team change.
  • It doesn’t need to be overseen on an ongoing basis by an outside consultant. Teams monitor themselves and keep their plans current.
  • It doesn’t force any radical opinions about meetings or never coming in if you don’t want to. Teams set their own rules, and managers have the final say over how things will operate.